Policies
All Flickinger Machine LLC products and parts, with the exceptions noted below, are warranted against defects in materials and workmanship for the life of the product or part. (The life of the product or part is defined as that point in time when it no longer safely or properly functions due to normal wear). Inflatable jacks, chains, batteries, electric motors, gas engines, knives and cutter blades which are sold with Power Team products are not covered by this warranty and instead are warranted as follows:
- Inflatable jacks and electronics are warranted against defects in materials and workmanship for a period of one year from date of purchase.
- Consumable parts or accessories, including without limitation, chains, batteries, knives and cutter blades are warranted against defects in materials and workmanship for a period of one year from date of purchase.
- All electric motors and gas engines are separately warranted by their respective manufacturer under the terms and conditions stated in their separate warranty.
The foregoing warranties do not cover ordinary wear and tear or any product or part that has been worn out, abused, heated, ground or otherwise altered, used for a purpose other than that for which it was intended or used in a manner inconsistent with any instructions regarding its use.
To qualify for warranty consideration, return the Flickinger Machine LLC product, freight prepaid. If any product or part is found to be defective by Flickinger Machine LLC, in its sole judgment, Flickinger Machine LLC will, at its option, either repair or replace such defective product or part and return it via best ground transportation, freight prepaid. THIS REMEDY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE FOR ANY DEFECTS IN THE PRODUCTS OR PARTS MANUFACTURED AND SOLD BY FLICKINGER MACHINE LLC OR FOR DAMAGES RESULTING FROM ANY OTHER CAUSE WHATSOEVER, INCLUDING WITHOUT LIMITATION, FLICKINGER MACHINE LLC’S NEGLIGENCE. FLICKINGER MACHINE LLC SHALL NOT, IN ANY EVENT, BE LIABLE TO ANY BUYER FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, WHETHER FOR DEFECTIVE OR NON-CONFORMING GOODS, NEGLIGENCE, ON THE BASIS OF STRICT LIABILITY OR FOR ANY OTHER REASON.
Flickinger Machine LLC’s Warranty is expressly limited to persons who purchase products or parts for the resale or for use in the ordinary course of the buyer’s business.
THIS WARRANTY IS EXCLUSIVE, AND FLICKINGER MACHINE LLC MAKES NO OTHER WARRANTY OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, WITH RESPECT TO THE PRODUCTS MANUFACTURED AND SOLD BY IT, WHETHER AS TO MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER MATTER. No agent, employee, or representative of Flickinger Machine LLC has any authority to bind Flickinger Machine LLC to any affirmation, representation, or warranty concerning products or parts, except as stated herein.
The purpose of this exclusive remedy shall be to provide the buyer with repair or replacement of products or parts found to be defective in materials or workmanship or negligently manufactured. This exclusive remedy shall not be deemed to have failed of its essential purpose so long as Flickinger Machine LLC is willing and able to replace said defective products or parts in the prescribed manner.
Return Policy Terms & Conditions.
Items may be returned for refund within 30 days of original ship date. Returned items that have suffered physical damage by the customer will not be accepted for any reason. A 15% cancellation fee will incur on any orders that are cancelled or returned with no exchange initiated. Defective parts or systems will be exchanged with the same parts or systems using the same shipping method of the original order. Additionally expedited shipping may be requested by the customer, however, the customer will be responsible for the difference in price between the original shipping method and the shipping method requested at the time of the replacement. Shipping is non-refundable. All returns must be accompanied by a Return Goods Authorization (RGA) number unless otherwise specified.
Return & Exchange Procedures.
To request an RMA (Return Merchandise Authorization), send an email to fdf@fmpte.com; remember to include your name, date of purchase, the reason for return, and order number in your email request. Refunds for credit card purchases will be credited back to the original credit card only. Refunds for cash or check will be mailed to the original customer.
All returned items must be received in the original packaging, undamaged, with no missing parts, instructions or accessories, and in a resalable condition. Please include the RMA number on the return shipping label.
Privacy Policies.
What personal data do we collect and why we collect it
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Information submitted through the contact forms on our site are sent to our company email, hosted by Gmail. Google adheres to the EU “Privacy Shield” policy and you can find more information about this here.
While we keep these submissions for customer service purposes, they are never used for marketing purposes or shared with third parties.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
We are using SSL/HTTPS throughout this sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
This website is protected with one of world’s leading security WordPress plugins. In addition, access to our servers is restricted to authorized personnel only following industry best practices.
What data breach procedures we have in place
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
How you can contact us
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact via email.